Customer evidence framework

A place for approved evidence—without filling the gaps with invented proof.

Platform is suited to Australian organisations evaluating a structured employee intranet for internal communications, knowledge, onboarding and everyday resources. This page explains fit, evaluation and implementation questions while reserving customer stories, names, logos, quotes and outcomes until each item is sourced and approved for public use.

No customer names, logos, quotes, metrics or outcomes are published here yet.

Evidence framework

Three forms of proof to add when approved.

Placeholder only

Customer story placeholder

Add an approved organisation profile, operating context and implementation scope.

Placeholder only

Customer quote placeholder

Add a customer-approved quotation with named attribution and context.

Placeholder only

Measured outcome placeholder

Add a sourced metric with timeframe, baseline and customer approval.

Evaluation criteria

Questions to answer before choosing an intranet.

Audience and access

Which employee groups, locations and working contexts need the intranet, and how will they reach it?

Content and governance

What content is trusted, who owns it, and how will review, publishing and archiving work?

Migration and implementation

Which documents, pages and processes should move, what should be retired, and who will prepare them?

Administration and fit

Who will administer the intranet, and which configuration or integration requirements need confirmation?

Approval standard

Every published proof point should be traceable.

  • Written approval for names, logos and quotations.
  • A source and timeframe for every metric.
  • Clear separation between product capability and customer outcome.
  • No anonymous or composite claims presented as customer evidence.

Next step

See how Platform could work for your organisation.

Bring your priorities, current systems and questions to a tailored conversation.

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